Software Engineering Process Improvement Consultation

InfoExplorer (IE) offers solutions for process improvement in the ICT industry. With years of experience, in a diverse industry, IE delivers suitable solutions for your organization. IE's Software Engineering Process Improvement Consultation Team's expertise extends Capability Maturity Model Integration (CMMI), ISO 9000, ISO 20000, Six Sigma, BS7799, project management, and knowledge management. The Team provides process improvement consultation services in combination with process improvement tools to facilitate implementation and documentation.

Our core strengths lie in our senior consulting team, which was established in 2002 for the Institute for Information Industry (III). The team is composed of individuals who have successfully executed implementation consulting cases in various industries such as system integration, electronics, communications, finance etc. The team includes 2 CMMI lead appraisers, 2 CMMI instructors, 2 PSP/TSP instructors, 2 intermediate concept of CMMI instructors and 2 Candidate CMMI Lead Appraisers, 1 ISO 9000 lead auditor, 1 ISO 20000 consultant and 3 senior software engineering managers.

Software process improvement based on your practices and needs

Our consultants are all experts in software process improvement and have over 150 years combined software engineering experience. The consulting team can assist your organization's software practices and assist in optimizing software processes based on your needs: performance, software testing, project management, software estimation, requirement development and software quality. The consulting team has experience with software intensive systems, hardware, software and systems development, software departments as well as organization-wide and corporate consultation. Our team's customer-focused approach helps our clients to better facilitate your best people and technology develop, throughout the software life cycle.
InfoExplorer is at the forefront of software engineering and process improvement knowledge, and provides:

• Process Definition & Coaching
• Process Improvement Consultation
• CMMI^® Training
• Process Tool Development Consultation
• Software Engineering and Process Management Methodology

Advantages
IE strives to provide professional software engineering consultation while upholding the following principles:

• Practical improvement solutions
• Implementing the best practices
• Cost effective services with fixed fees
• Independent and on-site inspections
• Guarantee of professionalism and integrity

Available Services
CMMI Software Consulting and Appraisal
CMMI is a framework and reference standard developed by Software Engineering Institute (SEI) of Carnegie Mellon University for process improvement that provides organizations with the essential elements of effective processes. It is globally recognized as the reference standard of the disciplines of software engineering, system engineering and integrated product development. The rating of CMMI maturity and capability levels marks the competence of an organization. InfoExplorer provides CMMI overview for higher level Management, gap analysis, CMMI trainings and process areas process definition, readiness check and SCAMPI appraisals.

Introduction to CMMI^® Course
The Introduction to CMMI Course is the official training product of SEI. With 2 SEI authorized CMMI Instructors, InfoExplorer provide 3 days training for enterprise – wide training.
Software Engineering related Training
In cooperation with the Education and Training Division (ETD) of III to deliver CMMI related training courses. ETD is the largest IT training organization in Taiwan, helping the government in its drive to train IT professionals in both public and private sectors to develop skills. Related training course are as following:

• Introduction and adoption of CMMI Technology
• SEPG workshop
• Measurement and analysis
• How to define processes
• Project management and software cost estimate
• Requirements management & development practices workshop
• Process evaluation practices workshop
• Acquisition seminars for government information services procurement staff
• Introduction to CMMI

CMMI-ACQ Consulting
CMMI-ACQ is a framework and reference standard for Acquires, that assists procurement departments better develop requirements and monitoring and controlling software intensive projects.

GAP analysis and action planning (using CMMI^® as baseline)

Accomplishments

• Introduction of CMMI model and SCAMPI appraisal method into Taiwanese IT industry, and translated related materials into Chinese.
• Translate the standard document of CMMI V1.1, CMMI-DEV into Chinese. The result becomes the official Chinese version of CMMI standard document and is published on SEI Website. The Chinese version is one of the only two official non-English language versions translated with authorization by SEI. The other non-English language version is in Japanese.
• Provide CMMI implementation related consulting services to incubate Taiwan CMMI consultants for speed up implementation.
• Clients :
  • International Integrated Systems Inc (2004)
  • FAST Technologies Inc (2004)
  • Electronic-Business Institute, Institute for Information Industry (2004)
  • Networks & Multimedia Institute, Institute For Information Industry (2004)
  • InfoChamp Systems Corp. (2004)
  • Academia Sinica (2004)
  • Chung-Shan Institute of science & Technology (CMMI ML2, 2005；CMMI ML3, 2007)
  • Fujitsu Taiwan Ltd. (2007)
  • Hitachi Asia (Taiwan) Co., Ltd. (2007)
  • TaiOne International Ltd. (2007)
  • NEC Taiwan Ltd. (CMMI ML2, 2005；CMMI ML3, 2007)
  • UniPattern Corporation (2007)
  • Powerchip Semiconductor Corp. (2007)
  • MDS Co,. Ltd. (2007)
  • Digital United Inc. (2007)
  • Corel Corporation. (2007)
  • Application & Middleware Domain, Delivery Team of Teleca Taiwan Inc. ( 2007)
  • Taiwan Depository & Clearing Corporation (2007)
  • e-ToYou International Inc (2007)
  • Inotera Memories, Inc (2007)
  • HTC Corporation (2007)
  • Acer Inc.(CMMI ML2, 2005；CMMI ML3 2008)
  • Trade-Van Information Services Co. (2008)
  • P-Harmony Monitors Taiwan Limited (2008)
  • Qisda Corporation. (2008)
  • Foxconn Electronics Inc. (2008)
  • iTe2 Technology Inc. (2008)
  • Networks & Multimedia Institute, Institute for Information Industry (2008)
  • Innovative Digitech-Enabled Applications & Services Institute, Institute for Information Industry (2008)

	Ms. Lily Chen Ms. Lily Chen is a senior consultant of the CMMI Program. She is an SEI authorized CMMI Instructor, SCAMPI Lead Appraiser and is a certified ISO 9000 lead assessor. Lily has participated in many large scale MIS and ERP system planning and development projects, and was quality lead of the III. Lily was also involved in many software standard development and deployment projects both in government and private sectors. Lily has experiences with providing training and consultation in implementation CMMI for both local and overseas industries.
	Ms. Chao-Pin Lee Ms. Chao-Pin Lee has 17 years software development and management experience and over six years of experience with model-based improvement. She has many years’ experiences on practical software development and has worked as a project manager for many large scale projects. She is a process consultant, authorized Lead Appraiser for SCAMPI, authorized instructor for the Introduction to CMMI and PSP/TSP course, and SEI affiliate.

Contact Window
For further inquiries e-mail services@infoexplorer.com.tw